(Skills Achievement Award)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: SA.MRKT.CALL.CENTER
This sequence of courses will prepare students for entry-level employment in a call center environment by developing core proficiency in communications, computer literacy and customer service.
|POFI 1301||Computer Applications I||3|
|SPCH 1311||Introduction to Speech Communication||3|
|MRKG 1301||Customer Relationship Management||3|
|MRKG 1381||Cooperative Education - Marketing/Marketing Management, General||3|
|Minimum Hours Required||12|
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.