Program - Computer Information Technology (PC Support Awards)

Back to Computer Information Technology (PC Support Awards)
Computer Information Technology (PC Support Awards) -- Help Desk/User Support Technician Certificate
Computer Information Technology (PC Support Awards) -- Personal Computer Specialist Certificate
Computer Information Technology (PC Support Awards) -- Personal Computer Support AAS
Computer Information Technology (PC Support Awards) -- Personal Computer User Certificate
Computer Information Technology (PC Support Awards) -- Technology Support Certificate

COMPUTER INFORMATION TECHNOLOGY -- HELP DESK/USER SUPPORT TECHNICIAN

Gainful Employment Information

(Level I Certificate)

Brookhaven, Cedar Valley, Eastfield, El Centro, North Lake, and Richland only

  • Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
  • Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.

Degree Plan Code: C1.CIT.HELP.DESK.14

This certificate is designed to provide lower level tech support skills needed to assist customers, clients, or members of a firm or organization. Graduates field telephone calls, and email messages from customers seeking guidance on technical problems. They diagnose the problem patiently and walk the customer through the problem-solving steps. Strong problem-solving, analytical, and communication skills are needed.

Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy.

Prerequisite: Keyboarding Skills

CREDIT HOURS

SEMESTER I

ITSW 1401 Introduction to Word Processing 4
ITSC 1405 Introduction to PC Operating Systems 4
ITSC 1425 Personal Computer Hardware 4
12

SEMESTER II

ITSW 1404 Introduction to Spreadsheets 4
ITSW 1407 Introduction to Database 4
ITSC 2439 Personal Computer Help Desk Support 4
12
Minimum Hours Required 24

NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.

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COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER SPECIALIST

Gainful Employment Information

(Level II Certificate)

Offered by all colleges

  • Students pursuing this award program are required to meet Texas Success Initiative (TSI) standards and course prerequisites.
  • Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.

Degree Plan Code: C2.CIT.PC.SPEC.13

This certificate option is designed to provide in-depth training in suite package software, operating systems, hardware, networking, and Internet/web page development. The graduate will be qualified for a variety of entry-level positions in a PC-oriented environment.

Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy.

CREDIT HOURS

SEMESTER I

ITSC 1401 Introduction to Computers OR 4
BCIS 1405 Business Computer Applications OR (4)
COSC 1401 Introduction to Computing (4)
ITNW 1425 Fundamentals of Networking Technologies 4
ITSW 1401 Introduction to Word Processing OR 4
ITSC 2421 Integrated Software Applications II OR (4)
POFI 2440 Advanced Word Processing (4)
ENGL 1301 Composition I 3
15

SEMESTER II

ITSE 1429 Programming Logic and Design OR 4
ITSC 1415 Project Management Software (4)
ITSC 1405 Introduction to PC Operating Systems AND 4
ITSC 1425 Personal Computer Hardware OR 4
CPMT 1451 IT Essentials: PC Hardware and Software (4)
ITSW 1404 Introduction to Spreadsheets OR 4
ITSW 2434 Advanced Spreadsheets (4)
SPCH 1311 Introduction to Speech Communication OR 3
SPCH 1315 Public Speaking (3)
15-19

SEMESTER III

ITSW 1407 Introduction to Database OR 4
ITSW 2437 Advanced Database (4)
ITSW 1410 Introduction to Presentation Graphics Software OR 4
ITSC 1409 Integrated Software Applications I (4)
ITSC 2439 Personal Computer Help Desk Support 4
Elective Any CPMT, GAME, IMED, INEW, ITCC, ITMT, ITNW, ITSC, ITSE, ITSW, or ITSY course 3-4
15-16
Minimum Hours Required 45-50

NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.

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COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER SUPPORT

Gainful Employment Information

(Associate in Applied Sciences Degree)

Offered at all colleges.

  • Students pursuing this award program are required to meet Texas Success Initiative (TSI) standards and course prerequisites.
  • Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.

Degree Plan Code: AAS.CIT.PC.SUPP.14

This associate degree program trains the student to troubleshoot software and hardware problems, implementing corrections where possible; to evaluate new software and hardware; to install hardware and software, including equipment assembly and diagnostics; and to assist in the development and presentation of training courses for users. The graduate will be qualified to provide support for personal computer users in a corporate environment.

Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy.

CREDIT HOURS

SEMESTER I

ITSC 1401 Introduction to Computers OR 4
BCIS 1405 Business Computer Applications OR (4)
COSC 1401 Introduction to Computing (4)
ITNW 1425 Fundamentals of Networking Technologies 4
ITSW 1401 Introduction to Word Processing 4
ENGL 1301 Composition I 3
15

SEMESTER II

ITSC 1405 Introduction to PC Operating Systems 4
ITSC 1425 Personal Computer Hardware 4
ITSY 1400 Fundamentals of Information Security 4
+Elective MATH Elective 3
15

SEMESTER III

ITSW 1404 Introduction to Spreadsheets 4
IMED 1416 Web Design I 4
ITSC 1191 Special Topics in Computer and Information Sciences, General 1
++Elective SPCH Elective 3
+++Elective Social/Behavioral Science 3
15

SEMESTER IV

ITSW 1407 Introduction to Database 4
ITSC 2439 Personal Computer Help Desk Support 4
Elective Any CPMT, IMED, INEW, ITCC, ITMT, ITNW, ITSC, ITSE, ITSW, or ITSY course 4
++++Elective Humanities/Fine Arts 3
15
Minimum Hours Required 60

+MATH Elective - must be selected from the AAS Core Options for Mathematics.

++SPCH Elective - must be selected from the following:

SPCH 1311 Introduction to Speech Communication 3
SPCH 1315 Public Speaking 3
SPCH 1321 Business and Professional Communication 3

+++Social/Behavioral Science Elective - must be selected from the AAS Core Options for Social/Behavorial Science.

++++Humanities/Fine Arts Elective - must be selected from the AAS Core Options for Humanities/Fine Arts.

NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.

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COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER USER

Gainful Employment Information

(Level I Certificate)

Offered at all colleges

  • Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
  • Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.

Degree Plan Code: C1.CIT.PC.USER.08

This certificate option is designed to provide training for those wishing to have a basic understanding of word processing, spreadsheets, database, presentation graphics, and PC operating systems. The graduate will be qualified to use software applications at a level required for appropriate certification.

Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy.

CREDIT HOURS

SEMESTER I

ITSC 1401 Introduction to Computers OR 4
BCIS 1405 Business Computer Applications OR (4)
COSC 1401 Introduction to Computing (4)
ITSW 1401 Introduction to Word Processing OR 4
ITSC 2421 Integrated Software Applications II OR (4)
POFI 2440 Advanced Word Processing (4)
ITSW 1404 Introduction to Spreadsheets OR 4
ITSW 2434 Advanced Spreadsheets (4)
12

SEMESTER II

ITSW 1407 Introduction to Database OR 4
ITSW 2437 Advanced Database (4)
ITSW 1410 Introduction to Presentation Graphics Software OR 4
ITSC 1409 Integrated Software Applications I OR (4)
ITSC 2431 Integrated Software Applications III (4)
8
Minimum Hours Required 20

The Personal Computer User Certificate will help to prepare students for individual Microsoft Office certifications exams.

Students who previously passed specific Microsoft Office certification exams will be eligible to receive credit for equivalent ITSW and ITSC courses.

NOTE: Students enrolling in this program who plan to transfer to a four year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.

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COMPUTER INFORMATION TECHNOLOGY -- TECHNOLOGY SUPPORT

Gainful Employment Information

(Level I Certificate)

Offered at all colleges

  • Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
  • Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.

Degree Plan Code: C1.CIT.TECHSUPPT.13

The Technology Support Certificate serves as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields.

CREDIT HOURS

SEMESTER I

ITSC 1401 Introduction to Computers OR 4
BCIS 1405 Business Computer Applications OR (4)
COSC 1401 Introduction to Computing (4)
ITNW 1425 Fundamentals of Networking Technologies OR 4
ITNW 1458 Network+ (4)
ITSE 1429 Programming Logic and Design OR 4
ITSC 1415 Project Management Software (4)
ITSC 1425 Personal Computer Hardware OR 4
CPMT 1451 IT Essentials: PC Hardware and Software OR (4)
IMED 1416 Web Design I (4)
16
Minimum Hours Required 16

NOTE: Students can obtain the Technology Support Certificate as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields.

NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.

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