2021 - 2022 Catalog
Program: Computer Information Technology (PC Support Awards)
(Level 1 Certificate)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Complete at least 25% of the credit hours required for graduation through instruction by Dallas College.
Degree Plan Code: C1.CIT.HELP.DESK.14
This certificate is designed to provide lower level tech support skills needed to assist customers, clients, or members of a firm or organization. Graduates field telephone calls, and email messages from customers seeking guidance on technical problems. They diagnose the problem patiently and walk the customer through the problem-solving steps. Strong problem-solving, analytical, and communication skills are needed.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
Prerequisite: Keyboarding Skills
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSW 1401 | Introduction to Word Processing | 4 |
| ITSC 1405 | Introduction to PC Operating Systems | 4 |
| ITSC 1425 | Personal Computer Hardware | 4 |
| Semester Total | 12 | |
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| ITSW 1407 | Introduction to Database | 4 |
| ITSC 2439 | Personal Computer Help Desk Support | 4 |
| Semester Total | 12 | |
| Minimum Hours Required | 24 | |
|---|---|---|
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
(Level 2 Certificate)
- Students pursuing this award program are required to meet Texas Success Initiative (TSI) standards and course prerequisites.
- Complete at least 25% of the credit hours required for graduation through instruction by Dallas College.
Degree Plan Code: C2.CIT.PC.SPEC.16
This certificate option is designed to provide in-depth training in suite package software, operating systems, hardware, networking, and Internet/web page development. The graduate will be qualified for a variety of entry-level positions in a PC-oriented environment.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| ++Elective | Technical Elective (one course) | (1) |
| ITNW 1425 | Fundamentals of Networking Technologies OR | 4 |
| ITNW 1458 | Network + | (4) |
| ITSW 1401 | Introduction to Word Processing | 4 |
| ENGL 1301 | Composition 1 | 3 |
| Semester Total | 15 | |
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSC 1405 | Introduction to PC Operating Systems AND | 4 |
| ITSC 1425 | Personal Computer Hardware OR | 4 |
| CPMT 1451 | IT Essentials: PC Hardware and Software | (4) |
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| +Elective | Speech Elective | 3 |
| Semester Total | 11-15 | |
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSW 1407 | Introduction to Database | 4 |
| ITSW 1410 | Introduction to Presentation Graphics Software OR | 4 |
| ITSC 1409 | Integrated Software Applications 1 | (4) |
| ITSC 2439 | Personal Computer Help Desk Support | 4 | Elective | Any CPMT, GAME, IMED, INEW, ITCC, ITMT, ITNW, ITSC, ITSE, ITSW, or ITSY course | 3-4 |
| Semester Total | 15-16 | |
| Minimum Hours Required | 41-46 | |
|---|---|---|
+Speech Elective - must be selected from the following:
| Course | Course Title | Credit Hours |
|---|---|---|
| SPCH 1311 | Introduction to Speech Communication | 3 |
| SPCH 1315 | Public Speaking | 3 |
| SPCH 1321 | Business and Professional Communication | 3 |
++Technical Elective - must be selected from the following:
| Course | Course Title | Credit Hours |
|---|---|---|
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITSC 1164 | Practicum (or Field Experience)-Computer and Information Sciences, General | 1 |
| ITSC 1166 | Practicum (or Field Experience)-Data Processing and Data Processing Technology/Technician | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
| ITNW 1164 | Practicum (or Field Experience)-Computer Systems Networking and Telecommunications | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
(Associate of Applied Science Degree)
- Students pursuing this award program are required to meet Texas Success Initiative (TSI) standards and course prerequisites.
- Complete at least 25% of the credit hours required for graduation through instruction by Dallas College.
Degree Plan Code: AAS.CIT.PC.SUPP.14
This associate degree program trains the student to troubleshoot software and hardware problems, implementing corrections where possible; to evaluate new software and hardware; to install hardware and software, including equipment assembly and diagnostics; and to assist in the development and presentation of training courses for users. The graduate will be qualified to provide support for personal computer users in a corporate environment.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| +++++Elective | Technical Elective (one course) | (1) |
| ITNW 1425 | Fundamentals of Networking Technologies OR | 4 |
| ITNW 1458 | Network + | (4) |
| ITSW 1401 | Introduction to Word Processing | 4 |
| ENGL 1301 | Composition 1 | 3 |
| Semester Total | 15 | |
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSC 1405 | Introduction to PC Operating Systems | 4 |
| ITSC 1425 | Personal Computer Hardware | 4 |
| ITSY 1400 | Fundamentals of Information Security | 4 |
| +Elective | Mathematics Elective | 3 |
| Semester Total | 15 | |
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| IMED 1416 | Web Design 1 | 4 |
| +++++Elective | Technical Elective (one course) | 1 |
| ++Elective | Speech Elective | 3 |
| +++Elective | Social/Behavioral Science | 3 |
| Semester Total | 15 | |
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSW 1407 | Introduction to Database | 4 |
| ITSC 2439 | Personal Computer Help Desk Support | 4 |
| Elective | Any CPMT, IMED, INEW, ITCC, ITMT, ITNW, ITSC, ITSE, ITSW, or ITSY course | 4 |
| ++++Elective | Humanities/Fine Arts | 3 |
| Semester Total | 15 | |
| Minimum Hours Required | 60 | |
|---|---|---|
+Mathematics Elective - must be selected from the AAS Core Options for Mathematics.
++Speech Elective - must be selected from the following:
| Course | Course Title | Credit Hours |
|---|---|---|
| SPCH 1311 | Introduction to Speech Communication | 3 |
| SPCH 1315 | Public Speaking | 3 |
| SPCH 1321 | Business and Professional Communication | 3 |
+++Social/Behavioral Science Elective - must be selected from the AAS Core Options for Social/Behavorial Science.
++++Humanities/Fine Arts Elective - must be selected from the AAS Core Options for Humanities/Fine Arts.
+++++Technical Elective - must be selected from the following:
| Course | Course Title | Credit Hours |
|---|---|---|
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITNW 1164 | Practicum (or Field Experience)-Computer Systems Networking and Telecommunications | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
| ITSC 1164 | Practicum (or Field Experience)-Computer and Information Sciences, General | 1 |
| ITSC 1166 | Practicum (or Field Experience)-Data Processing and Data Processing Technology/Technician | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
(Level 1 Certificate)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Complete at least 25% of the credit hours required for graduation through instruction by Dallas College.
Degree Plan Code: C1.CIT.PC.USER.16
This certificate option is designed to provide training for those wishing to have a basic understanding of word processing, spreadsheets, database, presentation graphics, and PC operating systems. The graduate will be qualified to use software applications at a level required for appropriate certification.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| +Elective | Technical Elective | (1) |
| ITSW 1401 | Introduction to Word Processing | 4 |
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| Semester Total | 12 | |
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSW 1407 | Introduction to Database | 4 |
| ITSW 1410 | Introduction to Presentation Graphics Software OR | 4 |
| ITSC 1409 | Integrated Software Applications 1 | (4) |
| Semester Total | 8 | |
| Minimum Hours Required | 20 | |
|---|---|---|
+Technical Elective - must be selected from the following:
| Course | Course Title | Credit Hours |
|---|---|---|
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
The Personal Computer User Certificate will help to prepare students for individual Microsoft Office certifications exams.
Students who previously passed specific Microsoft Office certification exams will be eligible to receive credit for equivalent ITSW and ITSC courses.
NOTE: Students enrolling in this program who plan to transfer to a four year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
(Level 1 Certificate)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Complete at least 25% of the credit hours required for graduation through instruction by Dallas College.
Degree Plan Code: C1.CIT.TECHSUPPT.16
The Technology Support Certificate serves as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields.
| Course | Course Title | Credit Hours |
|---|---|---|
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| +Elective | Technical Elective | (1) |
| ITNW 1425 | Fundamentals of Networking Technologies OR | 4 |
| ITNW 1458 | Network+ | (4) |
| ITSE 1429 | Programming Logic and Design OR | 4 |
| ITSC 1415 | Project Management Software OR | (4) |
| IMED 1416 | Web Design 1 | (4) |
| ITSC 1425 | Personal Computer Hardware OR | 4 |
| CPMT 1451 | IT Essentials: PC Hardware and Software OR | (4) |
| ITSC 1405 | Introduction to PC Operating Systems | (4) |
| Semester Total | 16 | |
| Minimum Hours Required | 16 | |
|---|---|---|
NOTE: Students can obtain the Technology Support Certificate as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields.
+Technical Elective - must be selected from the following:
| Course | Course Title | Credit Hours |
|---|---|---|
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.