DCCCD
This degree plan includes updates that were added after it was originally published on April 4, 2017.
New students who are entering the college for the first time should follow the version on this page.
Show me the April 4, 2017, web published version.
Show me what changed in 2017-2018.
New students who are entering the college for the first time should follow the version on this page.
Show me the April 4, 2017, web published version.
Show me what changed in 2017-2018.
(Level I Certificate)
Brookhaven and Cedar Valley only
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
BHC Degree Plan Code: C1.BH.CUSTSERV.18
CVC Degree Plan Code: C1.CV.CUSTSERV.18
This certificate program is designed to prepare students for marketing career opportunities in all areas of customer service.
| CREDIT HOURS |
SEMESTER I
| MRKG 1311 | Principles of Marketing | 3 |
| BUSI 1301 | Business Principles | 3 |
| MRKG 1301 | Customer Relationship Management | 3 |
| 9 |
SEMESTER II
| BMGT 2303 | Problem Solving and Decision Making | 3 |
| POFT 2312 | Business Correspondence and Communication | 3 |
| MRKG 1381 | Cooperative Education-Marketing/Marketing Management, General | 3 |
| 9 |
| Minimum Hours Required | 18 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
