DCCCD
Information Technology Support Specialist II Occupational Skills Award | Personal Computer Specialist Certificate
Personal Computer Support AAS | Personal Computer Technology and A+ Certification
Personal Computer User Certificate | Technology Support Certificate
COMPUTER INFORMATION TECHNOLOGY -- HELP DESK/USER SUPPORT TECHNICIAN
Gainful Employment Information(Level I Certificate)
Brookhaven, Cedar Valley, Eastfield, El Centro, North Lake, and Richland only
(Block Scheduling available on Richland Campus)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: C1.CIT.HELP.DESK.14
This certificate is designed to provide lower level tech support skills needed to assist customers, clients, or members of a firm or organization. Graduates field telephone calls, and email messages from customers seeking guidance on technical problems. They diagnose the problem patiently and walk the customer through the problem-solving steps. Strong problem-solving, analytical, and communication skills are needed.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
Prerequisite: Keyboarding Skills
| CREDIT HOURS |
SEMESTER I
| ITSW 1401 | Introduction to Word Processing | 4 |
| ITSC 1405 | Introduction to PC Operating Systems | 4 |
| ITSC 1425 | Personal Computer Hardware | 4 |
| 12 |
SEMESTER II
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| ITSW 1407 | Introduction to Database | 4 |
| ITSC 2439 | Personal Computer Help Desk Support | 4 |
| 12 | ||
| Minimum Hours Required | 24 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- INFORMATION TECHNOLOGY SUPPORT SPECIALIST I
Gainful Employment Information(Occupational Skills Award)
El Centro only
(Block Scheduling available on Richland Campus)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: MSA.CIT.SUPP.I.08
This award is designed to provide training for those individuals interested in developing their knowledge and skills as application software professionals, with an emphasis in preparation for Microsoft Office certification examinations.
Prerequisite: Basic understanding of personal computers and operating systems as obtained in ITSC 1401 or BCIS 1405 or COSC 1301 or equivalent experience approved by designated Information Technology personnel.
| CREDIT HOURS |
SEMESTER I
Select any three of the following courses:
| ITSW 1401 | Introduction to Word Processing | 4 |
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| ITSW 1407 | Introduction to Database | 4 |
| ITSC 1409 | Integrated Software Applications I | 4 |
| ITSW 1410 | Introduction to Presentation Graphics Software | 4 |
| 12 | ||
| Minimum Hours Required | 12 |
The Information Technology Support Specialist I Marketable Skills Achievement Award will help to prepare students at an introductory level for Microsoft Office certification exams.
Students who previously passed specific Microsoft Office certification exams will be eligible to receive credit for equivilent ITSW and ITSC courses.
COMPUTER INFORMATION TECHNOLOGY -- INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Gainful Employment Information(Occupational Skills Award)
El Centro only
(Block Scheduling available on Richland Campus)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: MSA.CIT.SUPP.II.08
This award is designed to provide training for those individuals continuing to develop their knowledge and skills as application software professionals using Microsoft Office, and continuing their preparation for Microsoft Office certification exams.
Prerequisite: Students must be able to demonstrate mastery of Introductory level Microsoft Office as well as basic understanding of personal computers and operating systems as obtained in ITSC 1401 or BCIS 1405 or COSC 1301 or equivalent experience approved by designated Information Technology personnel.
| CREDIT HOURS |
SEMESTER I
Select any three of the following courses:
| ITSC 2421 | Integrated Software Applications II | 4 |
| ITSW 2434 | Advanced Spreadsheets | 4 |
| ITSW 2437 | Advanced Database | 4 |
| ITSC 2431 | Integrated Software Applications III | 4 |
| 12 | ||
| Minimum Hours Required | 12 |
The Information Technology Support Specialist II Marketable Skills Achievement Award will help to prepare students at at a more advanced level for Microsoft Office certification exams.
Students who previously passed specific Microsoft Office certification exams will be eligible to receive credit for equivilent ITSW and ITSC courses.
COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER SPECIALIST
Gainful Employment Information(Level II Certificate)
Offered by all colleges
- Students pursuing this award program are required to meet Texas Success Initiative (TSI) standards and course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: C2.CIT.PC.SPEC.16
This certificate option is designed to provide in-depth training in suite package software, operating systems, hardware, networking, and Internet/web page development. The graduate will be qualified for a variety of entry-level positions in a PC-oriented environment.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
| CREDIT HOURS |
SEMESTER I
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| ++Elective | Technical Elective | (1) |
| ITNW 1425 | Fundamentals of Networking Technologies | 4 |
| ITSW 1401 | Introduction to Word Processing | 4 |
| ENGL 1301 | Composition I | 3 |
| 15 |
SEMESTER II
| ITSC 1405 | Introduction to PC Operating Systems AND | 4 |
| ITSC 1425 | Personal Computer Hardware OR | 4 |
| CPMT 1451 | IT Essentials: PC Hardware and Software | (4) |
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| +Elective | SPCH Elective | 3 |
| 11-15 |
SEMESTER III
| ITSW 1407 | Introduction to Database | 4 |
| ITSW 1410 | Introduction to Presentation Graphics Software OR | 4 |
| ITSC 1409 | Integrated Software Applications I | (4) |
| ITSC 2439 | Personal Computer Help Desk Support | 4 |
| Elective | Any CPMT, GAME, IMED, INEW, ITCC, ITMT, ITNW, ITSC, ITSE, ITSW, or ITSY course | 3-4 |
| 15-16 | ||
| Minimum Hours Required | 41-46 |
+SPCH Elective - must be selected from the following:
| SPCH 1311 | Introduction to Speech Communication | 3 |
| SPCH 1315 | Public Speaking | 3 |
| SPCH 1321 | Business and Professional Communication | 3 |
++Technical Elective - must be selected from the following:
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER SUPPORT
Gainful Employment Information(Associate of Applied Science Degree)
Offered at all colleges.
(Block Scheduling available on Richland Campus)
- Students pursuing this award program are required to meet Texas Success Initiative (TSI) standards and course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: AAS.CIT.PC.SUPP.14
This associate degree program trains the student to troubleshoot software and hardware problems, implementing corrections where possible; to evaluate new software and hardware; to install hardware and software, including equipment assembly and diagnostics; and to assist in the development and presentation of training courses for users. The graduate will be qualified to provide support for personal computer users in a corporate environment.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
| CREDIT HOURS |
SEMESTER I
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| +++++Elective | Technical Elective | (1) |
| ITNW 1425 | Fundamentals of Networking Technologies | 4 |
| ITSW 1401 | Introduction to Word Processing | 4 |
| ENGL 1301 | Composition I | 3 |
| 15 |
SEMESTER II
| ITSC 1405 | Introduction to PC Operating Systems | 4 |
| ITSC 1425 | Personal Computer Hardware | 4 |
| ITSY 1400 | Fundamentals of Information Security | 4 |
| +Elective | MATH Elective | 3 |
| 15 |
SEMESTER III
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| IMED 1416 | Web Design I | 4 |
| +++++Elective | Technical Elective | 1 |
| ++Elective | SPCH Elective | 3 |
| +++Elective | Social/Behavioral Science | 3 |
| 15 |
SEMESTER IV
| ITSW 1407 | Introduction to Database | 4 |
| ITSC 2439 | Personal Computer Help Desk Support | 4 |
| Elective | Any CPMT, IMED, INEW, ITCC, ITMT, ITNW, ITSC, ITSE, ITSW, or ITSY course | 4 |
| ++++Elective | Humanities/Fine Arts | 3 |
| 15 | ||
| Minimum Hours Required | 60 |
+MATH Elective - must be selected from the AAS Core Options for Mathematics.
++SPCH Elective - must be selected from the following:
| SPCH 1311 | Introduction to Speech Communication | 3 |
| SPCH 1315 | Public Speaking | 3 |
| SPCH 1321 | Business and Professional Communication | 3 |
+++Social/Behavioral Science Elective - must be selected from the AAS Core Options for Social/Behavorial Science.
++++Humanities/Fine Arts Elective - must be selected from the AAS Core Options for Humanities/Fine Arts.
+++++Technical Elective - must be selected from the following:
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER TECHNOLOGY AND A+ CERTIFICATION
Gainful Employment Information(Skills Achievement Award)
Brookhaven only
(Block Scheduling available on Richland Campus)
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: SA.CIT.PC/A+CERT.08
This sequence is for students interested in A+ Certification or in learning what goes on "under the cover" of a modern IBM-type personal computer. Completers will learn how a PC works and will also be able to write specifications for PCs, perform routine maintenance and be able to troubleshoot and repair simple problems. It also covers all topics in the industry standard CompTIA A+ certification for computer professionals, and will help prepare students for the A+ certification examination.
Prerequisite: Basic understanding of personal computers and operating systems as obtained in ITSC 1401, BCIS 1405, or COSC 1301 or equivalent experience approved by designated personnel.
| CREDIT HOURS |
SEMESTER I
| ITSC 1405 | Introduction to PC Operating Systems | 4 |
| 4 |
SEMESTER II
| ITSC 1425 | Personal Computer Hardware | 4 |
| 4 | ||
| Minimum Hours Required | 8 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER USER
Gainful Employment Information(Level I Certificate)
Offered at all colleges
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: C1.CIT.PC.USER.16
This certificate option is designed to provide training for those wishing to have a basic understanding of word processing, spreadsheets, database, presentation graphics, and PC operating systems. The graduate will be qualified to use software applications at a level required for appropriate certification.
Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1301 for those who demonstrate current computer literacy.
| CREDIT HOURS |
SEMESTER I
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| +Elective | Technical Elective | (1) |
| ITSW 1401 | Introduction to Word Processing | 4 |
| ITSW 1404 | Introduction to Spreadsheets | 4 |
| 12 |
SEMESTER II
| ITSW 1407 | Introduction to Database | 4 |
| ITSW 1410 | Introduction to Presentation Graphics Software OR | 4 |
| ITSC 1409 | Integrated Software Applications I | (4) |
| 8 | ||
| Minimum Hours Required | 20 |
+Technical Elective - must be selected from the following:
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
The Personal Computer User Certificate will help to prepare students for individual Microsoft Office certifications exams.
Students who previously passed specific Microsoft Office certification exams will be eligible to receive credit for equivalent ITSW and ITSC courses.
NOTE: Students enrolling in this program who plan to transfer to a four year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- TECHNOLOGY SUPPORT
Gainful Employment Information(Level I Certificate)
Offered at all colleges
- Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
- Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.
Degree Plan Code: C1.CIT.TECHSUPPT.16
The Technology Support Certificate serves as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields.
| CREDIT HOURS |
SEMESTER I
| ITSC 1401 | Introduction to Computers OR | 4 |
| BCIS 1405 | Business Computer Applications OR | (4) |
| COSC 1301 | Introduction to Computing AND | (3) |
| +Elective | Technical Elective | (1) |
| ITNW 1425 | Fundamentals of Networking Technologies OR | 4 |
| ITNW 1458 | Network+ | (4) |
| ITSE 1429 | Programming Logic and Design OR | 4 |
| ITSC 1415 | Project Management Software OR | (4) |
| IMED 1416 | Web Design I | (4) |
| ITSC 1425 | Personal Computer Hardware OR | 4 |
| CPMT 1451 | IT Essentials: PC Hardware and Software OR | (4) |
| ITSC 1405 | Introduction to PC Operating Systems | (4) |
| 16 | ||
| Minimum Hours Required | 16 |
NOTE: Students can obtain the Technology Support Certificate as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields.
+Technical Elective - must be selected from the following:
| ITCC 1191 | Special Topics in System, Networking, and LAN/WAN Management/Manager | 1 |
| ITSC 1191 | Special Topics in Computer and Information Sciences, General | 1 |
| ITSE 1191 | Special Topics in Computer Programming | 1 |
| ITNW 1192 | Special Topics in Computer Systems Networking and Telecommunications | 1 |
| ITSY 1191 | Special Topics in Information Technology/Security | 1 |
| ITSC 1171 | Introduction to Computers | 1 |
| IMED 1191 | Special Topics in Educational/Instructional Media Design | 1 |
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
