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Computer Information Technology (PC Support Awards) -- Help Desk/User Support Technician Certificate
This degree plan includes updates that were added after it was originally published on June 9, 2014. New students who are entering the college for the first time should follow the version on this page. Show me the June 9, 2014, web published version. Show me what changed in 2014-2015. COMPUTER INFORMATION TECHNOLOGY -- HELP DESK/USER SUPPORT TECHNICIANGainful Employment Information(Level I Certificate) Brookhaven, Cedar Valley, Eastfield, El Centro, North Lake, and Richland only
Degree Plan Code: C1.CIT.HELP.DESK.14 This certificate is designed to provide lower level tech support skills needed to assist customers, clients, or members of a firm or organization. Graduates field telephone calls, and email messages from customers seeking guidance on technical problems. They diagnose the problem patiently and walk the customer through the problem-solving steps. Strong problem-solving, analytical, and communication skills are needed. Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy. Prerequisite: Keyboarding Skills
SEMESTER I
SEMESTER II
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER SPECIALISTGainful Employment Information(Level II Certificate) Offered by all colleges
Degree Plan Code: C2.CIT.PC.SPEC.13 This certificate option is designed to provide in-depth training in suite package software, operating systems, hardware, networking, and Internet/web page development. The graduate will be qualified for a variety of entry-level positions in a PC-oriented environment. Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy.
SEMESTER I
SEMESTER II
SEMESTER III
NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
This degree plan includes updates that were added after it was originally published on June 9, 2014. New students who are entering the college for the first time should follow the version on this page. Show me the June 9, 2014, web published version. Show me what changed in 2014-2015. COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER SUPPORTGainful Employment Information(Associate in Applied Sciences Degree) Offered at all colleges.
Degree Plan Code: AAS.CIT.PC.SUPP.14 This associate degree program trains the student to troubleshoot software and hardware problems, implementing corrections where possible; to evaluate new software and hardware; to install hardware and software, including equipment assembly and diagnostics; and to assist in the development and presentation of training courses for users. The graduate will be qualified to provide support for personal computer users in a corporate environment. Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy.
SEMESTER I
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SEMESTER IV
+MATH Elective - must be selected from the AAS Core Options for Mathematics. ++Social/Behavioral Science Elective - must be selected from the AAS Core Options for Social/Behavorial Science. +++Humanities/Fine Arts Elective - must be selected from the AAS Core Options for Humanities/Fine Arts. NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- PERSONAL COMPUTER USERGainful Employment Information(Level I Certificate) Offered at all colleges
Degree Plan Code: C1.CIT.PC.USER.08 This certificate option is designed to provide training for those wishing to have a basic understanding of word processing, spreadsheets, database, presentation graphics, and PC operating systems. The graduate will be qualified to use software applications at a level required for appropriate certification. Course(s) may be substituted for ITSC 1401, BCIS 1405, or COSC 1401 for those who demonstrate current computer literacy.
SEMESTER I
SEMESTER II
The Personal Computer User Certificate will help to prepare students for individual Microsoft Office certifications exams. Students who previously passed specific Microsoft Office certification exams will be eligible to receive credit for equivalent ITSW and ITSC courses. NOTE: Students enrolling in this program who plan to transfer to a four year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice.
COMPUTER INFORMATION TECHNOLOGY -- TECHNOLOGY SUPPORTGainful Employment Information(Level I Certificate) Offered at all colleges
Degree Plan Code: C1.CIT.TECHSUPPT.13 The Technology Support Certificate serves as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields.
SEMESTER I
NOTE: Students can obtain the Technology Support Certificate as an "entry-career ladder" which provides a foundation for all Computer Information Technology programs and awards or other programs in related fields. NOTE: Students enrolling in this program who plan to transfer to a four-year institution should consult an advisor or counselor regarding transfer requirements and the transferability of these courses to the four-year institution of their choice. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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